Privacy Policy

Privacy Policy

Welcome to Yuva Astro, operated by YUVA ASTRO PRIVATE LIMITED ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://yuvaastro.com/) or use our mobile application (the "App").

1. INFORMATION WE COLLECT

To provide accurate astrological predictions and a personalized experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and profile picture.

  • Astrological Data: Date of birth, time of birth, and place of birth (required to generate Kundli, horoscopes, and charts).

  • Location Data: We may request access to your GPS location to provide location-specific services like "Panchang" or to display pricing in your local currency.

  • Device Information: IP address, device ID, operating system, and browser type.

  • Communication Data: Records of your chats or calls with our astrologers (for quality and training purposes).

2. HOW WE USE YOUR INFORMATION

We use the information we collect for several purposes, including:

  • To create and manage your account.

  • To provide accurate astrological consultations, Kundli matchmaking, and horoscopes.

  • To facilitate "Live Sessions," "Instant Chat," and "Call with Astrologer" services.

  • To process payments for premium services (we do not store credit/debit card details; these are handled by encrypted third-party payment gateways).

  • To send you notifications regarding your consultations, reminders, or promotional offers.

3. DATA STORAGE AND SECURITY

We value your trust. We implement a variety of security measures, including SSL encryption and secure servers, to maintain the safety of your personal information. However, please note that no method of transmission over the internet is 100% secure.

4. SHARING YOUR INFORMATION

  • With Astrologers: When you consult an astrologer, we share your birth details (date, time, place) so they can provide your reading. We do not share your private contact information (phone number/email) directly with astrologers; all communication is routed through our platform.

  • Service Providers: We may share data with third-party vendors (e.g., payment processors, cloud hosting) who perform services for us.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. PERMISSIONS (App Users)

The Yuva Astro App may request the following permissions:

  • Camera/Microphone: For video/audio consultations with astrologers.

  • Storage: To save your generated reports or download horoscopes.

  • Notifications: To alert you about live sessions or chat replies.

6. DATA RETENTION & DELETION

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

  • Account Deletion: You can request the deletion of your account and associated data at any time through the "Settings" section of the App or by emailing us at contact@yuvaastro.com

7. CHILDREN'S PRIVACY

Our services are not intended for use by children under the age of 18 (or 13 in certain jurisdictions). We do not knowingly collect personal information from children.

8. CHANGES TO THIS POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

  • Email: contactyuvaastro@gmail.com

  • Address: A201 Shivshakti Chs Ltd, Jp Rd Dhake Colony, Andheri, Mumbai, Maharashtra 400053, India.

  • Website: https://yuvaastro.com/